Information We Collect

At NeuralKeen, we collect information that helps us provide better budget benchmarking services to businesses across Vietnam. When you register for our platform or request our services, we gather basic business details like company name, contact information, and industry sector.

We also collect financial data that you choose to share with us for benchmarking purposes. This includes budget categories, spending patterns, and performance metrics. All financial information is processed securely and used solely for generating meaningful benchmark comparisons.

• Contact information including name, email address, phone number, and business address
• Company details such as business name, industry classification, and company size
• Financial data you provide for benchmarking analysis
• Usage information about how you interact with our platform
• Technical data including IP address, browser type, and device information

How We Use Your Information

Your information serves specific purposes that directly benefit your business analysis needs. We use the data you provide to create accurate benchmark reports, identify industry trends, and offer personalized insights about your financial performance compared to similar businesses in Vietnam.

Data Protection and Security

Protecting your financial information is fundamental to our business. We implement multiple layers of security including encryption, secure data transmission, and restricted access controls. Our systems undergo regular security audits to maintain the highest protection standards.

• 256-bit SSL encryption for all data transmission
• Secure cloud storage with regular backup procedures
• Access controls limiting who can view your information
• Regular security assessments and updates
• Employee training on data protection procedures

Your Rights and Control

You maintain control over your personal and business information at all times. Vietnamese data protection laws give you specific rights regarding how your information is handled, and we're committed to honoring these rights promptly and completely.

Information Sharing

We share your information only in specific, limited circumstances that directly support our services or comply with legal requirements. We never share identifiable financial data with other businesses or use your information for marketing to competitors.

For benchmark analysis, we aggregate and anonymize data from multiple businesses. This means your specific information cannot be identified within the broader industry comparisons we provide to other clients.

• Anonymized data used in aggregate benchmark reports
• Trusted service providers who help deliver our platform features
• Legal authorities when required by Vietnamese law
• Professional advisors bound by confidentiality agreements

Data Retention

We keep your information for as long as necessary to provide our services and meet legal obligations. Active account information is maintained while you use our platform, plus an additional period to ensure continuity of service if you return.

Financial data used for benchmarking is typically retained for five years to maintain historical trend analysis. After this period, individual business data is permanently deleted while contributing to anonymized industry statistics.

Cookies and Tracking

Our platform uses cookies to improve your experience and provide personalized features. These small files help us remember your preferences, maintain your session, and understand how you use our services.

You can control cookie settings through your browser, though disabling certain cookies might affect platform functionality. We don't use cookies for advertising purposes or share cookie data with external marketing companies.

International Data Transfers

While NeuralKeen operates primarily in Vietnam, some of our technical infrastructure partners are located internationally. When data is transferred outside Vietnam, we ensure appropriate safeguards are in place to maintain protection standards equivalent to Vietnamese data protection laws.

All international data transfers are conducted under strict contractual agreements that require the same level of protection you would expect within Vietnam.

Updates to This Policy

We update this privacy policy periodically to reflect changes in our practices or legal requirements. When significant changes occur, we'll notify you via email and prominently display the updates on our platform.

Minor clarifications or administrative changes may be updated without individual notification, but we'll always maintain the current version on our website with clear effective dates.